WHAT YOU WILL DO

• Become an important part of the onsite management team and be responsible for identifying user needs and motivation using analytics tools (GA4), as well as independently developing user experience concepts for all our digital web applications.
• Take ownership of the onsite search experience by analyzing user behavior, search queries, and performance metrics. Fine-tune relevance, filtering, autocomplete, and result layouts to improve product discoverability and conversion.
• By fostering strong communication and collaboration across departments, you will ensure seamless execution of the product roadmap and contribute to the overall success and growth of our products.
• Be responsible for the creation of concepts, scribbles, mockups & interactive prototypes for our applications and bring your market insight on developments & trends to the team
• Join the transformation of the 360° customer journey on customer touchpoints and develop a comprehensive user experience
• Monitor and analyze e-commerce KPIs and create optimization projects from hypothesis to Go-Live that can be verified before through MV – A/B tests.
• Conduct usability tests, identify customer needs, and derive improvement actions based on the results

WHO YOU ARE

• Bachelor’s degree in a relevant field such as media informatics, business informatics, online media, or similar
• At least 2+ years of professional experience in conception, user experience, usability, conversion optimization and product management
• Deep understanding of digital product creation, especially e-commerce experience
• Advanced knowledge in JavaScript, HTML & CSS
• Experience with web tracking technologies and tools (Google Analytics, Google Tag Manager, Looker Studio, etc.)
• Flair for usability and user interaction, customer journeys, and analytical understanding of e-commerce KPIs
• Very good English, written and spoken

WHAT WE OFFER

• Up to 32 days of holiday, depending on the length of service, starting with 28 days
• Mobile office with up to 40% of your total contracted hours (job and position permitting)
• 10 days/year of mobile office abroad in EU-countries (job and position permitting)
• Language & e-learning courses
• Staff discount of up to 30%
• Company pension scheme
• Discounted membership for selected sports platforms & gyms
• Discounted travel card
• Access to LinkedIn Learning
• Individual support on mental health & well-being (e.g. compatibility work and family life)
• Social Day
• Employee Share Purchase Plan